Experience Cloud
Connect with your customer and partner with an extraordinary portal
Salesforce Experience Cloud helps connect with customers and partners better by providing personalized, branded portals that offer self-service, collaboration, and real-time access to data. It enables customers to log cases, access knowledge articles, and track orders, reducing response times and improving satisfaction. For partners, it streamlines lead sharing, deal registration, and joint selling through dedicated partner portals.
NSTRAT UI/UX focus for Max user adoption
We believe UI/UX design is critical for driving maximum user adoption in Salesforce implementations. Our focus is on creating intuitive, role-based interfaces that simplify workflows and reduce clicks, ensuring users can easily navigate and complete tasks. We leverage Salesforce Lightning Design System (SLDS) and tailor page layouts, components, and dashboards to match user needs.
By incorporating user feedback early and often, we ensure designs resonate with real-world use cases, promoting ease of use and satisfaction.
Secret Sauce for Experience Cloud implementation
At NSTRAT, our Experience Cloud implementation strategy starts with defining clear user personas and use cases to tailor portals for customers, partners, or employees. We focus on creating branded, intuitive interfaces that align with business goals and enhance engagement. Integration with Salesforce CRM ensures seamless data flow and 360-degree visibility. We prioritize self-service, collaboration, and mobile-friendly design to drive adoption. Continuous feedback, optimization, and governance ensure the portal evolves with business needs.
Experience cloud for third party Salesrep
Salesforce Experience Cloud empowers third-party sales agencies by providing a centralized, branded portal that enhances collaboration and streamlines sales processes. Agencies can efficiently manage leads, register deals, and access real-time sales data, ensuring transparency and alignment with your business objectives. The platform offers tools for sharing up-to-date marketing materials, product information, and training resources, enabling agencies to represent your brand effectively. Integrated dashboards and reports allow for monitoring agency performance and tracking key performance indicators, facilitating data-driven decision-making. By leveraging Experience Cloud, third-party sales agencies can operate more efficiently, stay aligned with your business goals, and contribute to mutual success.